Shipping policy
Shipping within Australia
Shipping within Australia (based on total order value*)
| Under 60 AUD | 60 AUD and above | Shipping Method |
|
10.90 AUD
|
free | Australia Post Standard |
*If you use a discount code: shipping costs are calculated after discount!
Example: You want to use a 10% discount voucher, so you need to spend at least 66.67 AUD (66.67 AUD - 10% = 60 AUD) to get free shipping.
Order Processing
- We ship from the Gold Coast
- We process orders within 24h (excluding weekends and holidays)
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at info@aurascent.com.au. We will not be able to make any changes to your order after it has been shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Delivery times (Standard Australia Post)
Sending to same state:
Metro - up to 2 business days
Country - up to 5 business days
Sending interstate:
Metro - up to 3-6 business days, depending on lodgment and destination points